Who we are
CrewLync is a workforce-management platform for event production crews, operated by Quest Audio, LLC ("we," "us"). This policy describes what personal information the CrewLync service and the crewlync.com website collect and how it is used.
Information we collect
CrewLync accounts are created by administrators, not by public sign-up. The information in the system is limited to what is needed to manage a workforce:
- Name and email address of each user
- Role assignments (for example: crew member, coordinator, administrator)
- Scheduling and work-related information entered by administrators, such as regions, venues, and labor roles
- Basic technical logs (such as timestamps and request identifiers) needed to operate and secure the service
If you ask to receive launch updates on crewlync.com, we also collect the email address you enter in that form.
How we use it
We use account information solely to provide the workforce-management service: managing accounts, coordinating crews, and operating the application. Email from the CrewLync application is transactional only — account-setup invitations and password resets triggered by an individual action. The application sends no marketing, promotional, or bulk email.
If you sign up for launch updates, we use that address only to send occasional CrewLync product and launch news. Every such message includes a way to unsubscribe, and you can ask us to remove your address at any time by emailing admin@crewlync.com.
What we don't do
We do not sell personal information. We do not share personal information with third parties except for the service providers who host and operate the platform and website on our behalf (such as cloud infrastructure, website hosting and form handling, and email delivery), and where required by law.
Retention
Account information is retained while an account is active. When an administrator deactivates a user, email to that user stops; account data is retained only as long as needed for the operation of the service and legitimate record-keeping, after which it is deleted. Launch-update addresses are deleted when you unsubscribe or ask us to remove them.
Contact
For any privacy question or request, contact us at admin@crewlync.com.